Privacy Policy

This Privacy Policy is designed to better serve those who are concerned with how their personally identifiable information (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person. Please read this Privacy Policy carefully to get a clear understanding of how we collect, use, protect, and otherwise handle your personally identifiable information in connection with our website and services.

In this Policy, "Sweep," "we," "us," and "our" refer to Sweep Energy, the operator of this website. "You" refers to any visitor to our website or user of our services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described here. If you do not agree with any part of this Policy, please do not use our website or services. Your continued use following any update to this Policy constitutes your acceptance of the revised terms.

When registering on our website or using our services, you may be asked to enter your name, email address, mailing address, current location, phone number, credit card number, or other details as needed to provide the service you request.

We also track user behavior throughout our website. Specifically, we track the requests you make and how you use our services. We collect the following information about your use of our services:

• your domain name and the device you use;
• your browser type and operating system;
• web pages you view and links you click;
• your IP address;
• the length of time you visit our website and/or use our services; and
• the referring URL, or the web page that led you to our website.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

• To personalize your experience and to deliver the type of content and service offerings in which you are most interested.
• To improve our website and services in order to better serve you.
• To respond to your customer service requests.
• To administer a contest, promotion, survey, or other site feature.
• To send periodic emails regarding your order or other products and services.
• To operate, maintain, secure, and analyze our website and services, including through the analytics tools described below.

We use third-party analytics and product-intelligence services, including Amplitude, to understand how visitors and users interact with our website and services. These tools help us measure feature usage, diagnose technical issues, analyze trends, and improve the overall user experience.

When you use our website or services, these analytics providers may collect information such as:

• the pages, screens, and features you view, and the actions or "events" you take;
• the date, time, frequency, and duration of your activity;
• your device type, operating system, browser, and screen settings;
• your IP address and approximate (city- or region-level) location derived from it;
• referring and exit pages; and
• unique identifiers — including cookies, device identifiers, and local-storage values — used to recognize your browser or device across sessions.

These providers act as our service providers and data processors. They process this information on our behalf and under our instructions, and we do not authorize them to use information collected through our services for their own independent purposes. The information is generally used in aggregated or pseudonymized form to evaluate and improve our products.

Amplitude maintains its own privacy practices. To learn more about how Amplitude handles information, you can review the Amplitude Privacy Policy. From time to time we may add, replace, or remove analytics providers that perform similar functions, and we will continue to handle the information they collect consistently with this Policy.

You can limit analytics tracking by adjusting your cookie settings (see Cookies & tracking technologies), by enabling a Do Not Track or Global Privacy Control signal in your browser (see Do Not Track & GPC), or by using any opt-out tools the provider makes available.

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your device's hard drive through your web browser (if you allow) that enable the site's systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process purchased services, to understand your preferences based on previous or current site activity, and to compile aggregate data about site traffic and interactions so that we can offer better experiences and tools in the future.

We use cookies and similar technologies to:

• help remember and process your transactions;
• understand and save your preferences for future visits;
• keep track of advertisements;
• support analytics and product-usage measurement (see Analytics & product usage tracking); and
• compile aggregate data about site traffic and interactions to improve our site. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies, you will still be able to access our services and products, but some features may be disabled or may not function properly.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive and credit information you supply is encrypted via Secure Socket Layer (SSL/TLS) technology.

We implement a variety of security measures when a user places an order or enters, submits, or accesses their information in order to maintain its safety. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy — including to provide our services, comply with our legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will delete, anonymize, or aggregate it.

The criteria we use to determine retention periods include the length of our ongoing relationship with you, whether a legal obligation requires retention, and whether retention is advisable in light of our legal position (for example, applicable statutes of limitation, litigation, or regulatory investigations).

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others.

We may disclose your personally identifiable information to the following persons or under the following circumstances:

• Service providers: We may disclose the information we collect from you to third-party vendors, service providers, contractors, or agents who perform functions on our behalf — such as hosting, payment processing, and the analytics providers described above.
• Business transfers: If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
• In response to legal process: We may disclose the information we collect from you in order to comply with the law, a judicial proceeding, a court order, or other legal process, such as in response to a subpoena.
• To protect us and others: We may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which we are involved.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Where such activity is considered a "sale" or "sharing" under applicable law, you may opt out as described in California privacy rights and Do Not Track & GPC.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome your feedback about these sites.

We are based in the United States, and the information we collect is governed by U.S. law. Some of our service providers — including certain analytics providers such as Amplitude — may store or process information in the United States or other countries.

If you access our services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States and other jurisdictions where data-protection laws may differ from those in your country. Where required by applicable law, we rely on appropriate safeguards (such as Standard Contractual Clauses) for these transfers.

We honor Do Not Track (DNT) signals and the Global Privacy Control (GPC). When a DNT or GPC mechanism is detected, we disable non-essential tracking — including analytics and advertising cookies — and we do not plant such cookies or serve interest-based advertising for that session. Essential cookies required to operate the website may still be used.

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), provides you with specific rights regarding your personal information.

Categories of personal information we collect

In the past 12 months, we may have collected the following categories: identifiers (such as name, email address, mailing address, phone number, and IP address); commercial information (such as records of products or services purchased); internet or other electronic network activity information (such as browsing and usage data and interactions with our website); geolocation data (approximate location); and financial information necessary to process payments. We collect this information for the business purposes described in How we use your information.

Your rights

Subject to certain exceptions, California residents have the right to:

• Know and access the specific pieces and categories of personal information we have collected, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it;
• Delete personal information we have collected from you;
• Correct inaccurate personal information we maintain about you;
• Opt out of the "sale" or "sharing" of personal information; and
• Not receive discriminatory treatment for exercising any of these rights.

"Sale" and "sharing" of personal information

We do not sell your personal information for money. However, our use of certain cookies and analytics technologies for advertising or cross-context behavioral advertising may be considered a "sale" or "sharing" under the CCPA. You may opt out by adjusting your cookie preferences, by broadcasting the Global Privacy Control (GPC) signal through a supported browser or extension, or by contacting us using the details in Contact us.

Sensitive personal information

We do not use or disclose sensitive personal information for purposes that would require us to offer a "right to limit" under the CCPA.

Exercising your rights

To submit a request to know, delete, or correct, contact us using the information in Contact us. We will verify your request by matching the information you provide against information in our records. You may use an authorized agent to submit a request on your behalf, provided you give the agent written permission and we can verify the agent's authority.

Depending on where you live, you may have additional rights under your state's privacy laws — for example, in Virginia, Colorado, Connecticut, Utah, Texas, and other states with comprehensive privacy legislation. These rights may include the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of targeted advertising, the sale of personal information, or certain profiling.

To exercise any of these rights, please contact us using the details in Contact us. If we decline your request, you may appeal that decision by replying to our response, and we will inform you of the outcome as required by applicable law.

The European Union's data-protection regulation is the General Data Protection Regulation (GDPR). The GDPR is designed to harmonize data-privacy laws across Europe, to protect all EU citizens' data privacy, and to reshape the way organizations doing business in the EU approach data privacy.

Requesting your data

The GDPR grants users the right to obtain confirmation as to whether personal data concerning them is being processed, where it is being processed, and for what purpose. We will provide an electronic copy of requested personal data to our EU users free of charge, upon request through this form.

Deleting your data

Under the GDPR, EU citizens also have the "right to be forgotten." This means you can request, verbally or in writing, that we erase all personally identifying data associated with you, cease further dissemination of that data, and potentially have third parties halt processing of it. We have one month to respond to such a request.

This right is not absolute and does not apply in all circumstances. For example, information that we are required by law to retain, or that we need for the establishment or defense of legal claims, is not subject to erasure. If you are an EU citizen wishing to request or delete your data, contact Customer Support via this form. Please note that requesting the deletion of your data will also deactivate your account.

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13 years old, and we do not knowingly collect personal information from them. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

The CAN-SPAM Act sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.

We collect your email address in order to:

• send information, respond to inquiries, and respond to other requests or questions;
• process orders and send information and updates pertaining to orders;
• send you additional information related to your product or service; and
• market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To comply with CAN-SPAM, we agree to the following:

• we do not use false or misleading subjects or email addresses;
• we identify the message as an advertisement in some reasonable way;
• we include the physical address of our business or site headquarters;
• we monitor third-party email-marketing services for compliance, if one is used;
• we honor opt-out and unsubscribe requests quickly; and
• we allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can use the unsubscribe link in any email or contact us using the details in Contact us, and we will promptly remove you from all correspondence.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the "Last updated" date at the top of this Policy and post the updated version on this page. If we make material changes, we will provide additional notice as required by applicable law. We encourage you to review this Policy periodically. Your continued use of our website or services after the updated Policy becomes effective constitutes your acceptance of the changes.

If there are any questions regarding this Privacy Policy, or if you would like to exercise any of the rights described above, you may contact us using the information below.